Frequently Asked Questions
How much does it cost to have my pool filled?
The cost of filling your pool depends on how much water you need and where you live. Give us a call and we can let you know!
On which days do you deliver water?
We can deliver water six days per week. Sunday deliveries may be available during certain circumstances.
Where does the water come from?
We purchase our water from local municipalities that have a proven record for water quality and clarity.
Is your water treated?
Our water is treated by the city or municipality we purchase it from. The water meets all state standards for drinking water.
How do I pay for the delivery?
We accept cash, checks and credit cards (CC 5% upcharge). Of course, we always offer a cash discount, give us a call for a quote!
Do I have to be home for the delivery?
We fill many pools while our customers are at work. No need to take a day off work to sit around waiting for your water delivery.
Do I need to pay the day of the delivery or can you leave a bill?
We require payment upon completion of the last load, unless other arrangements have been made.
How much water does your truck hold?
My truck holds 3000 gallons.
How do I know how much water my pool holds?
Just give us a call and we will easily be able to help you out! You can also check out our Water Calculator section for additional information.
Will the water pressure damage my pool?
No. We let the pumps only idle during the first six inches, then we gradually increase the rate of water flow. This process prevents the pool from filling too quickly.
Why can't you guarantee a delivery time?
The first delivery of the day is the only one guaranteed. Our day changes so much due to traffic, construction, rush hour and pool companies not ready due to problems they run into.
Tips For Pool Owners
Purchase shut off valves to install on your connections at the pool. This helps stop you from losing water if you suddenly find you have a bad gasket or a cracked hose.
Replace your hoses every few years to keep them fresh. There is nothing worse than informing you that your pump has burnt up because a hose sprung a leak and your water level is now below the skimmer.
If you have a cartridge filter, buy a second filter. This gives you time to really clean your other filter. Also, always have a spare rubber gasket for your pump cap and your filter housing. You should also buy the lubricant available at the pool store for the gaskets. Doing so will help ensure that everything goes back together much easier.